Replay can notify you by email and text message so you never miss a new assignment, feedback on a session, or a coaching update — even when you’re not logged in. Both channels are opt-in. You verify each one separately from your profile, and then choose exactly which notifications you want on each channel.Documentation Index
Fetch the complete documentation index at: https://docs.replay.sale/llms.txt
Use this file to discover all available pages before exploring further.
Setting up email
Open your profile
Click your avatar in the bottom-left corner of the app. This opens your profile settings, where you’ll see two cards at the top: Email Communication and Text Communication.
Verify your email
Replay sends a six-digit verification code to your email address. Paste the code into the modal and click Verify. This confirms you own the address and can receive notifications there.
Setting up text
Text setup follows a similar flow, but instead of Replay texting you a code, you text Replay first to verify your number.Open your profile
If you’re not already there, click your avatar in the bottom-left corner to open your profile.
Agree to text messaging terms
Accept the text messaging agreement. This covers standard messaging consent requirements.
Notification preferences
After verifying at least one channel, you can fine-tune exactly what you receive. Each notification type has independent Email and In-App toggles, so you have full control.Activity digest
A summary of what’s happening in your workspace. You can set it to Daily, Weekly, or Off, and choose whether it comes via email, in-app, or both.Assignments
Stay on top of your training schedule:| Notification | What it does |
|---|---|
| New Assignment | Alerts you when you receive a new activity to complete |
| 48 Hour Reminder | Heads-up two days before a deadline |
| 24 Hour Reminder | Reminder one day before a deadline |
| 2 Hour Reminder | Last-minute nudge (in-app only) |
Practice reminders
Set recurring reminders on specific days and times to build a consistent practice habit. You choose which days of the week and what time works best.Follow up
| Notification | What it does |
|---|---|
| Feedback Received | When someone leaves feedback on your roleplay or scorecard |
| Activity Updates | When a team member completes an assigned activity (managers) |
| Low Score Alert | When a team member scores below the passing threshold (managers) |
Manager reports
These options only appear for managers and admins.
| Notification | What it does |
|---|---|
| Weekly Team Report | Weekly summary of your team’s performance (email only) |
| Monthly Admin Report | Monthly platform usage overview (admins only, email only) |
| Interview Completed | When a hiring interview is finished (email only) |
How it works
All preference changes auto-save — there’s no save button to click. Toggle a setting and it takes effect within a couple of seconds. If you try to turn on an email notification before verifying your email, Replay automatically walks you through email setup first, then enables the notification once you’re verified.Related pages
Company Settings
Organization-wide configuration
Users and Teams
Manage your team structure